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December 03 - 05, 2024 -  Fairmont Scottsdale Princess, Scottsdale, Arizona

Timed Agenda

IMN Single Family Rental Forum (West)

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Resident Data & The Future of Resident Experience & Engagement

04 Dec 2024
Track C
Session
  • How much should you be spending on amenities?
  • Managing resident experience on scattered sites- Do you hold resident events?
  • How do you stay ahead of the technology?
  • Your latest community building experience
  • What kind of reward and recognition program works?
  • Which is the most recent new customer service initiative you have undertaken?
  • Resident experience vs. rent level: Where does tenant retention come from?
Chairperson
Barbara Kaplan, Director of Sales and Partnerships - Rocket Station Real Estate
Speakers
Kimmi Le, Director of ARK Living' Resident | Corporate Engagement - ARK Homes for Rent
Erika Bell, Vice President, Operations - Bridge Homes
Victor Cianci, Vice President of Sales - Citizen Home Solutions
Dustin Lacey, Vice President of Marketing & Technology - Mark-Taylor
Justin Clements, Co-Founder, COO - Pest Share
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